Submit by fax or email.
Dealer: $5,000 initial order
Designer: $2,000 initial order
No minimum on subsequent orders.
Upon receipt of purchase order, you will be sent an acknowledgement that will include the order ETA.
It is your responsibility to review your purchase order acknowledgement.
This is critical to delivering the product you request. What is written on your acknowledgement is what is submitted for production.
All product ships freight collect FOB San Antonio, TX
50% deposit required on all custom orders.
Cancellations must be done within 1 week of placing order. Once a work order is issued Tables and More is unable to cancel. Payment will be required and deposits will not be refunded.
New accounts: 50% deposit, balance due before shipping.
PAST DUE ACCOUNTS
60 days: Accounts over 60 days will be put on credit hold.
Balance must be paid in full before any business activity is resumed. Future business relations are at Table and More’s discretion.
RETURNS AND REFUNDS
Customer is responsible for all shipping costs to our San Antonio, TX warehouse.
Goods must be in “as new” condition with no evidence of use or damage.
Sales are final and non-refundable.
Return authorization is required from Tables and More. Must be returned within 30 days of receipt. Restocking fee of 30% + shipping.
1. Tables And More only palletizes furniture for shipping. Not unless the items are too large, too many or too heavy, then a whole truck or partial truck load with bulkhead is necessary for shipment.
2. If client requests a crate, client will pick up all costs, including building, and having it delivered to the warehouse.
3. All shipping is prepaid before leaving Tables And More’s warehouse.
DAMAGES AND CLAIMS
All furniture is inspected and in excellent condition when it leaves our facilities.
Client is responsible to pay to fix any minor damages (dents or scrapes) incurred en route after shipment leaves our premises.
All major damage, (pieces broken or completely destroyed) incurred en route is the carriers responsibility, so client needs to contact carrier directly to make a freight claim.
Always unwrap and inspect for damage, while truck driver is there and note everything on freight ticket.
Keep all the packing until the claims inspector arrives.
REPAIRS AND REPLACEMENTS
Tables and More may replace a piece, within 1 year of purchase, should cracking or warping arise as a result of craftsmanship or materials. In order for us to determine if item is defective, you must send a photograph. Once photo is received and evaluated by Tables and More and it has been determined the item is defective, Tables and More will replace free of charge, including shipping cost. The return of the damaged item will be at the discretion of Tables and More.
Prior to any repair being complete, photograph the area and send it to Tables and More. Once received, we will evaluate the photo and get back to you.
Prior approval is required for any single repair over $200.
Send repair estimates to Tables and More.
Send copy of final repair bill to Tables and More.
TABLES AND MORE CONTACT INFO:
Tables and More
P.O. Box 831455
San Antonio, TX 78283-1455
p. 877 356 6860
f. 800 878 5905
Approximate shipping costs can be provided prior to placing order.
Shipped freight collect.
Freight cost variances may occur.